Terms and Conditions

Last Updated: October 30, 2025

Effective Date: October 30, 2025

Important: These Terms and Conditions govern your use of the DietVox website and waitlist only. Separate Terms of Service will apply when you download and use the DietVox mobile application.

1. About These Terms

1.1 Agreement to Terms

By accessing or using the DietVox website (the "Website") at www.dietvox.com, you agree to be bound by these Terms and Conditions ("Terms"). These Terms incorporate our Privacy Policy by reference. If you do not agree to these Terms or our Privacy Policy, please do not use the Website.

1.2 Who We Are

This Website is operated by Dietvox Ltd ("we", "us", "our"), a company incorporated in the United Kingdom.

Dietvox Ltd
Registered Office:
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom

Email: info@dietvox.com
For legal matters, data protection requests, or general enquiries, please use the contact information above.

1.3 Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

  • Updating the "Last Updated" date at the top of this page
  • Sending an email notification to waitlist members (where changes affect data processing)
  • Displaying a prominent notice on the Website

Your continued use of the Website after changes are posted constitutes acceptance of the modified Terms.

Material changes include any modifications that affect your rights or obligations, such as changes to data processing practices, liability limitations, dispute resolution procedures, or the scope of permitted use.

2. Use of the Website

2.1 Permitted Use

You may use the Website to:

  • Learn about the DietVox application
  • Join the waitlist for product launch notifications
  • View content and information we provide

2.2 Restrictions

You must not:

  • Use the Website for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorised access to the Website, servers, or databases
  • Transmit any viruses, malware, or harmful code
  • Scrape, copy, or harvest content or data from the Website using automated means
  • Interfere with or disrupt the Website or servers
  • Impersonate any person or entity or misrepresent your affiliation
  • Submit false, misleading, or fraudulent information through the waitlist form
  • Use the Website for any activities that could harm, exploit, or endanger minors

2.3 Age Requirements

There is no age restriction for visiting the Website. However, please note that the DietVox mobile application, when launched, will require users to be at least 16 years of age. By joining the waitlist, you acknowledge that you may not be eligible to use the application if you are under 16 at the time of launch.

3. Waitlist and Email Communications

Privacy Notice: This section provides a summary of how we handle your email address. For comprehensive information about our privacy practices, data protection, and your rights, please see our Privacy Policy.

3.1 Joining the Waitlist

By submitting your email address through our waitlist form, you:

  • Consent to receive communications from DietVox as described in these Terms
  • Confirm that the email address provided is accurate and belongs to you
  • Acknowledge that joining the waitlist does not guarantee access to the application or any specific launch timeline

3.2 Communications You Will Receive

By joining the waitlist, you consent to receive:

  • Product launch notifications
  • Updates about new features and functionality
  • Product announcements and news
  • Other communications related to DietVox products and services

3.3 Unsubscribe Rights

You may unsubscribe from our communications at any time by:

  • Clicking the "unsubscribe" link in any email we send you
  • Emailing us at info@dietvox.com with "Unsubscribe" in the subject line

We will process your unsubscribe request within 48 hours.

3.4 Data We Collect

When you join the waitlist, we collect:

  • Your email address
  • The date and time you joined the waitlist

We do not collect any other personal information through the waitlist form.

3.5 How We Use Your Data

We use your email address to:

  • Send you launch notifications when DietVox becomes available
  • Communicate product updates and new features
  • Send other DietVox-related communications you have consented to receive

3.6 Data Retention

We will retain your email address until you unsubscribe from our communications or request deletion of your data, whichever comes first. You have the right to request deletion of your data at any time by contacting us at info@dietvox.com.

3.7 Legal Basis for Processing (UK GDPR)

We process your email address based on your consent, which you provide when joining the waitlist. You may withdraw consent at any time by unsubscribing.

3.8 Your Data Protection Rights

Under UK data protection law, you have the following rights:

  • Right of access: Request a copy of your personal data
  • Right to rectification: Request correction of inaccurate data
  • Right to erasure: Request deletion of your data
  • Right to restrict processing: Request limitation on how we use your data
  • Right to data portability: Receive your data in a portable format
  • Right to object: Object to processing of your data
  • Right to withdraw consent: Withdraw consent at any time

To exercise any of these rights, contact us at info@dietvox.com. We will respond within one month.

3.9 Data Security

We implement appropriate technical and organisational measures to protect your email address against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure.

3.10 International Data Transfers

Your email address may be transferred to and processed in countries outside the United Kingdom. Where this occurs, we ensure adequate safeguards are in place in accordance with UK data protection law.

4. Analytics and Cookies

4.1 Analytics and Tracking

We use analytics tools (including Google Analytics) to understand how visitors use our Website. For detailed information about what data we collect, how we use it, and third-party services we use, please see our Privacy Policy.

4.2 Cookies

Our Website uses cookies, subject to your consent provided via our cookie banner. By continuing to use the Website after accepting cookies through the banner, you consent to our use of cookies as described in our Privacy Policy.

4.3 Managing Cookies

You can control and/or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Website.

5. Health and Medical Disclaimer

IMPORTANT HEALTH NOTICE - PLEASE READ CAREFULLY

5.1 Not Medical Advice

The information provided on this Website about DietVox is for informational purposes only and does not constitute medical, nutritional, or health advice. DietVox is not a substitute for professional medical advice, diagnosis, or treatment.

5.2 Consult Healthcare Professionals

You should always:

  • Consult with a qualified healthcare provider before making any changes to your diet or health regimen
  • Seek professional medical advice if you have any health concerns or medical conditions
  • Never disregard professional medical advice or delay seeking it because of information on this Website
  • Contact emergency services immediately if you are experiencing a medical emergency

5.3 No Health Guarantees

We make no representations, warranties, or guarantees that:

  • DietVox will improve your health or achieve any specific health outcomes
  • The information provided is suitable for your individual health needs
  • Use of DietVox will prevent, diagnose, or cure any medical condition

5.4 Individual Responsibility

You are solely responsible for your own health and dietary decisions. DietVox provides tools for tracking and analyzing dietary information, but all decisions regarding your diet, health, and medical treatment remain your responsibility.

5.5 Dietary Restrictions and Allergies

While DietVox may allow tracking of food intolerances or restrictions, we do not guarantee the accuracy of any food analysis or recommendations. Always verify ingredients and nutritional information independently, especially if you have allergies or medical dietary restrictions.

5.6 Eating Disorders and Mental Health

Important Notice: DietVox involves tracking food intake and dietary patterns, which may not be suitable for everyone, particularly individuals with a history of eating disorders or disordered eating behaviors.

If you have, or have previously had, an eating disorder (including but not limited to anorexia nervosa, bulimia nervosa, binge eating disorder, or orthorexia), you should not use DietVox without consulting a qualified healthcare professional or mental health specialist first.

Food tracking and analysis tools can potentially trigger or exacerbate eating disorders, body image issues, or unhealthy relationships with food. If you experience any distress, anxiety, or negative psychological impacts from using food tracking tools, please discontinue use immediately and seek professional support.

UK Support Resources:

  • Beat Eating Disorders: The UK's leading eating disorder charity. Visit beateatingdisorders.org.uk or call their helpline at 0808 801 0677
  • NHS Mental Health Services: Contact your GP or call NHS 111 for mental health support
  • Samaritans: Available 24/7 at 116 123 for emotional support

By using DietVox, you acknowledge that you understand these risks and have considered whether the application is appropriate for your personal circumstances.

6. Intellectual Property Rights

6.1 Our Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, software, and design, is the property of Dietvox Ltd or our licensors and is protected by UK and international copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes only. You may not:

  • Copy, modify, or distribute Website content without our prior written permission
  • Use our trademarks, logos, or branding without authorization
  • Create derivative works based on Website content
  • Use the Website content for commercial purposes

6.3 Trademarks

"DietVox" and the DietVox logo are trademarks of Dietvox Ltd. All other trademarks mentioned on the Website are the property of their respective owners.

7. Third-Party Links and Services

7.1 External Links

The Website may contain links to third-party websites (such as app stores). We are not responsible for the content, privacy practices, or terms of use of any third-party websites. Your use of third-party websites is at your own risk.

7.2 No Endorsement

Links to third-party websites do not constitute an endorsement of those websites or their content.

8. Disclaimers and Limitations of Liability

8.1 Website "As Is"

The Website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties that the Website will be uninterrupted, error-free, or secure
  • Warranties regarding the accuracy, reliability, or completeness of content

8.2 Limitations of Liability

To the fullest extent permitted by UK law:

We are NOT liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Business interruption or loss of goodwill
  • Any damages arising from your use or inability to use the Website
  • Any damages resulting from unauthorised access to your data
  • Any damages caused by errors, omissions, or inaccuracies in Website content
  • Any damages arising from third-party services (including Google Analytics)
  • Any health outcomes, dietary decisions, or medical consequences resulting from information on the Website or use of DietVox

Maximum Aggregate Liability: In any event, our total aggregate liability to you for all claims arising from or related to the Website, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed £50 (fifty pounds sterling) in total. This cap applies to all claims collectively, not per incident.

8.3 Exceptions

Nothing in these Terms excludes or limits our liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded or limited under UK law

8.4 Indemnification

You agree to indemnify and hold harmless Dietvox Ltd, its directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

  • Your willful or grossly negligent violation of these Terms
  • Your fraudulent or intentionally misleading use of the Website
  • Your willful violation of any third-party rights, including intellectual property rights
  • Any illegal activity conducted through your use of the Website

This indemnification does not apply to claims arising from our negligence or breach of these Terms.

9. Availability and Modifications

9.1 Service Availability

We do not guarantee that:

  • The Website will always be available or accessible
  • The Website will be free from errors, viruses, or security vulnerabilities
  • Defects will be corrected within any specific timeframe

9.2 Maintenance and Updates

We may suspend access to the Website at any time for maintenance, updates, or other reasons. We will attempt to provide notice when practical but are not obligated to do so.

9.3 Right to Modify or Discontinue

We reserve the right to modify, suspend, or discontinue the Website (or any part thereof) at any time without notice or liability.

10. Geographic Scope and App Store Policies

10.1 App Availability

When the DietVox mobile application launches, its availability will be subject to:

  • Apple App Store terms, conditions, and geographic restrictions
  • Google Play Store terms, conditions, and geographic restrictions
  • Our business decisions regarding supported regions

10.2 No Guarantee of Access

Joining the waitlist does not guarantee that the application will be available in your country or region. We reserve the right to limit availability based on geographic location, app store policies, or business considerations.

11. Dispute Resolution and Governing Law

11.1 Governing Law

These Terms and any disputes arising from or relating to the Website shall be governed by and construed in accordance with the laws of England and Wales.

11.2 Jurisdiction

You agree that the courts of England and Wales shall have exclusive jurisdiction to resolve any dispute or claim arising from or relating to these Terms or the Website.

11.3 Informal Resolution

Before initiating formal legal proceedings, we encourage you to contact us at info@dietvox.com to resolve any disputes informally. We will attempt to resolve disputes in good faith within 30 days.

11.4 Online Dispute Resolution (ODR) for EU Consumers

If you are a consumer residing in the European Union, you may use the European Commission's Online Dispute Resolution (ODR) platform to resolve disputes with us online. The ODR platform is available at: https://ec.europa.eu/consumers/odr

Our email address for ODR purposes is: info@dietvox.com

Please note that we are not obliged to participate in dispute resolution proceedings before an alternative dispute resolution entity, but we are committed to working with you to resolve any issues you may have.

11.5 Consumer Rights

If you are a consumer, nothing in these Terms affects your statutory rights under UK consumer protection law.

12. General Provisions

12.1 Entire Agreement

These Terms constitute the entire agreement between you and Dietvox Ltd regarding the Website and supersede any prior agreements or understandings.

12.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

12.3 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

12.4 Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms at any time without notice.

12.5 Survival

Provisions that by their nature should survive termination of these Terms shall survive, including but not limited to intellectual property rights, disclaimers, limitations of liability, and dispute resolution provisions.

12.6 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, cyber attacks, government actions, or technical failures.

13. Contact Information

If you have any questions, concerns, or complaints about these Terms or the Website, please contact us:

Dietvox Ltd
Registered Office:
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom

Email: info@dietvox.com

Data Protection Enquiries:
For questions about how we handle your personal data or to exercise your data protection rights, email: info@dietvox.com

Complaints:
If you are not satisfied with our response to a data protection enquiry, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at https://ico.org.uk

These are Website Terms and Conditions only.
Separate Terms of Service will apply when you download and use the DietVox mobile application.