Terms & Conditions — Website

1. About These Terms

1.1 Agreement to Terms

By accessing or using the DietVox website (the “Website”) at www.dietvox.com, you agree to be bound by these Terms and Conditions (“Terms”). These Terms incorporate our Privacy Policy by reference. If you do not agree to these Terms, please do not use the Website.

1.2 Who We Are

This Website is operated by Dietvox Ltd (“we”, “us”, “our”), a company incorporated in the United Kingdom.

Dietvox Ltd
Registered Office:
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom

Email: [email protected]

1.3 Changes to Terms

We may modify these Terms at any time. We will update the “Last Updated” date at the top of this page and may display a prominent notice on the Website for material changes. Your continued use of the Website after changes are posted constitutes acceptance of the modified Terms.

2. Use of the Website

2.1 Permitted Use

You may use the Website to:

• Learn about DietVox and its diet protocols
• Read food intelligence and diet education content
• Access account deletion request information and submit an account deletion request
• Use other content, routes, and information we make available

2.2 No Newsletter or Waitlist

The rebuilt Website does not provide a newsletter, waitlist, subscription form, admin panel, or user account area. Do not submit personal information except through the account deletion request form where appropriate.

2.3 Restrictions

You must not:

• Use the Website for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorised access to the Website, servers, database, or logs
• Transmit viruses, malware, or harmful code
• Scrape, copy, or harvest content or data using automated means, except for indexing by search engines and AI systems in accordance with our robots.txt file
• Interfere with or disrupt the Website or servers
• Impersonate any person or entity or misrepresent your affiliation
• Submit false, misleading, or fraudulent information

3. Account Deletion Requests

The Website includes a page for submitting DietVox account deletion requests. When you submit that form, you confirm that the email address provided belongs to you or that you are authorised to make the request.

Submitting the form does not itself delete data immediately. It sends a request to DietVox support for manual review and processing. We may need to verify the request before completing deletion.

Do not use the account deletion request form for marketing, support unrelated to deletion, security testing, spam, or any unlawful purpose.

4. Analytics and Cookies

We use cookies and similar technologies as described in our Privacy Policy. Analytics cookies are loaded only after consent through the cookie banner. You can control cookies through your browser settings.

5. Health and Medical Disclaimer

IMPORTANT HEALTH NOTICE — PLEASE READ CAREFULLY

5.1 Not Medical Advice

The information on the Website is for informational purposes only and does not constitute medical, nutritional, or health advice. DietVox is not a substitute for professional medical advice, diagnosis, or treatment.

5.2 Consult Healthcare Professionals

You should consult a qualified healthcare provider before making changes to your diet or health regimen, seek professional medical advice for health concerns or medical conditions, and contact emergency services immediately if you are experiencing a medical emergency.

5.3 No Health Guarantees

We do not guarantee that DietVox content will improve your health, achieve any specific health outcome, suit your individual health needs, or prevent, diagnose, or cure any medical condition.

5.4 Individual Responsibility

You are responsible for your own health and dietary decisions. DietVox provides tools and information for understanding dietary impacts, but all decisions regarding your diet, health, and medical treatment remain your responsibility.

5.5 Dietary Restrictions and Allergies

Always verify ingredients and nutritional information independently, especially if you have allergies, medical dietary restrictions, or a condition affected by diet.

5.6 Eating Disorders and Mental Health

DietVox content may include information about food tracking and dietary patterns, which may not be suitable for everyone, particularly individuals with a history of eating disorders or disordered eating behaviours. If this applies to you, consult a qualified healthcare professional or mental health specialist before using food tracking tools.

UK Support Resources:

• Beat Eating Disorders: beateatingdisorders.org.uk or call 0808 801 0677
• NHS Mental Health Services: contact your GP or call NHS 111
• Samaritans: available 24/7 at 116 123

6. Intellectual Property Rights

6.1 Our Intellectual Property

All Website content, including text, graphics, logos, images, software, and design, is owned by Dietvox Ltd or our licensors and is protected by UK and international intellectual property laws.

6.2 Limited Licence

We grant you a limited, non-exclusive, non-transferable licence to access and use the Website for personal, non-commercial purposes only. You may not copy, modify, distribute, or create derivative works from Website content without prior written permission, except where permitted by law.

6.3 Trademarks

“DietVox” and the DietVox logo are trademarks of Dietvox Ltd. Other trademarks mentioned on the Website are the property of their respective owners.

7. Third-Party Links and Services

The Website may contain links to third-party websites. We are not responsible for their content, privacy practices, or terms of use. Your use of third-party websites is at your own risk. Links do not constitute endorsement.

8. Disclaimers and Limitations of Liability

8.1 Website “As Is”

The Website is provided on an “as is” and “as available” basis without warranties of any kind, including warranties of merchantability, fitness for a particular purpose, uninterrupted or error-free operation, or content accuracy.

8.2 Limitations of Liability

To the fullest extent permitted by UK law, we are not liable for indirect, incidental, special, consequential, or punitive damages; loss of profits, revenue, data, or business opportunities; business interruption; health outcomes or dietary decisions based on Website content; or damages arising from third-party services.

Maximum Aggregate Liability: Our total aggregate liability to you for all claims arising from or related to the Website shall not exceed £50 in total.

8.3 Exceptions

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded or limited under UK law.

8.4 Indemnification

You agree to indemnify and hold harmless Dietvox Ltd from claims, damages, losses, or expenses arising from your wilful or grossly negligent violation of these Terms, fraudulent or intentionally misleading use of the Website, wilful violation of third-party rights, or illegal activity conducted through your use of the Website.

9. Availability and Modifications

We do not guarantee that the Website will always be available, error-free, or free from security vulnerabilities. We may suspend access for maintenance, updates, or other reasons, and may modify, suspend, or discontinue Website features at any time.

10. Dispute Resolution and Governing Law

10.1 Governing Law

These Terms are governed by the laws of England and Wales.

10.2 Jurisdiction

The courts of England and Wales shall have exclusive jurisdiction to resolve disputes arising from these Terms or the Website, subject to any mandatory consumer rights that apply to you.

10.3 Informal Resolution

Before initiating formal proceedings, we encourage you to contact [email protected] so we can attempt to resolve disputes informally.

10.4 Consumer Rights

If you are a consumer, nothing in these Terms affects your statutory rights under UK consumer protection law.

11. General Provisions

These Terms constitute the entire agreement between you and Dietvox Ltd regarding the Website. If any provision is found invalid or unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision does not constitute a waiver. You may not assign these Terms without our written consent. We may assign them at any time. Provisions that by their nature should survive termination shall survive.

12. Contact Information

Dietvox Ltd
Registered Office:
71-75 Shelton Street
Covent Garden
London WC2H 9JQ
United Kingdom

Email: [email protected]
Data Protection Enquiries: [email protected]
Complaints: If not satisfied with our response, you may lodge a complaint with the ICO at https://ico.org.uk

These are Website Terms and Conditions only. Separate Terms of Service apply to the DietVox mobile application.